Question 1

Is BuscoHuella free?

Accepted Answer

Completely. Registration and basic alert functions for lost or found pets are and will always be free.

Question 2

What basic functions does the platform offer?

Accepted Answer

You can report losses, notify findings, contact verified shelters, and receive preventive alerts about your area.

Question 3

How do alerts and notifications work?

Accepted Answer

We send instant push notifications to nearby users and entities to act as an active search network.

Question 4

What should I do if I lose my pet?

Accepted Answer

Activate the 'Lost Pet' alert immediately to notify nearby neighbors and volunteers.

Question 5

What if I find a pet that seems lost?

Accepted Answer

Use the 'I found a pet' function. If there is no immediate match, the report is instantly passed to local professionals and shelters.

Question 6

How is my privacy guaranteed?

Accepted Answer

We strictly comply with GDPR regulations. Your data is encrypted and we only share the minimum necessary information.

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